399bad Terms and Conditions

General Provisions and Definitions

These terms and conditions ("Terms") apply to users ("User" or "you") of the 399bad platform and its services. This document constitutes a legally binding agreement.

Definitions

• "Platform" refers to the 399bad website, mobile version and all related services.
• "User" or "Member" refers to any person who holds a registered account on the platform.
• "Real Money Balance" refers to actual funds deposited into the account.
• "Bonus Balance" refers to bonus funds earned through promotions.
• "Wagering Requirement" refers to the amount that must be wagered before bonus funds can be withdrawn.

The Bengali version of these terms shall be considered the effective document. In case of any ambiguity, the interpretation of 399bad shall be deemed final.

Account Registration and Eligibility

The following conditions must be met to open an account and use services on the 399bad platform:

Age Requirement

This platform is permitted only for persons aged 21 or above. Please ensure that you meet this age requirement. If any minor uses the platform, their account will be immediately closed and all balances may be forfeited.

Registration Rules

• Each person may create only one account. Multiple accounts are strictly prohibited.
• All information provided at the time of registration must be accurate, complete and up to date.
• The user must use their own name and their own payment method.
• It is the user's responsibility to keep their account login credentials (username and password) completely confidential.
• 399bad may request identity documents at any time to verify the information provided during registration.

User Responsibilities and Prohibited Activities

Users must strictly comply with the following when using the platform:

User Responsibilities

• Ensure the security of the account and immediately notify 399bad of any unauthorized access.
• Ensure the legitimacy of all deposit and withdrawal transactions.
• Keep personal information up to date and inform the support team of any changes.

Prohibited Activities

The following activities are strictly prohibited:

• Operating multiple accounts or using another person's account.
• Attempting to hack the platform's software or systems.
• Using any kind of bot, automated software or artificial intelligence to gain an unfair advantage.
• Using the platform for money laundering or illegal financial transactions.
• Strategic betting with the intent to exploit bonus policies (bonus abuse).
• Harassing, threatening or behaving abusively toward other users.
• Deliberately exploiting any vulnerability or flaw in the platform.

Deposits, Withdrawals and Payment Policy

The following policies apply to financial transactions on the 399bad platform:

Deposit

• Minimum deposit amount: ৳100 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Deposited funds are generally added to the account instantly.
• No processing fee applies to deposits.
• Deposits must be made using a payment method registered in your own name only.

Withdrawal

• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 10–45 minutes.
• Identity verification (KYC) must be completed before withdrawing.
• Withdrawals can only be made to the same payment method used for the deposit.
• Applicable wagering requirements must be met before withdrawing from a bonus balance.

Transaction Verification

399bad reserves the right to verify the source of any transaction. Further documentation may be requested for suspicious transactions and the transaction may be cancelled if necessary.

Bonuses and Promotional Offers

399bad offers various types of bonuses and promotional offers. These offers apply under specific conditions:

Welcome Bonus

• 100% bonus on the first deposit, up to a maximum of ৳10,000.
• Example 1: Deposit ৳1,000 and receive ৳1,000 bonus, giving a total balance of ৳2,000.
• Example 2: Deposit ৳22,000 and receive a maximum bonus of ৳10,000, giving a total balance of ৳32,000.
• Wagering Requirement: 15 times the bonus amount.
• The welcome bonus can be received only once per new account.

General Bonus Terms

• Applicable terms and conditions must be read before claiming a bonus.
• Bonus funds cannot be withdrawn until the wagering requirement is met.
• The validity period of a bonus will be stated in the relevant bonus offer.
• 399bad reserves the right to cancel a bonus if there is suspicion of bonus abuse.
• Multiple bonuses cannot be active at the same time unless specifically approved.

VIP Program and Cashback

The 399bad VIP program offers special benefits for regular players. The VIP program has 5 tiers:

VIP Tiers and Weekly Cashback

• Bronze — weekly cashback up to 0.2%.
• Silver — weekly cashback up to 0.5%.
• Gold — weekly cashback up to 0.7%.
• Platinum — weekly cashback up to 1.0%.
• Diamond — weekly cashback up to 1.2%.

VIP Program Terms

• VIP tier advancement is determined based on regular activity and participation on the platform.
• Cashback is automatically credited to the account at a set time each week.
• VIP benefits may be cancelled under the following conditions: prolonged inactivity, rule violations or account closure.
• 399bad reserves the right to change the terms of the VIP program at any time.

Game Rules and Fair Play

All games on the 399bad platform are operated fairly and transparently. Our game providers use internationally recognized technology.

Game Operation

• All game outcomes are determined through Random Number Generator (RNG) technology, which is completely impartial.
• Each game outcome is independent and does not depend on previous outcomes.
• If a game is interrupted due to a technical error, 399bad will resolve the matter reasonably.

Betting and Winning Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• Winnings are automatically added to the account balance.
• If an incorrect win is displayed due to a technical error, 399bad reserves the right to make corrections.
• Limits may apply to bet acceptance in sports betting markets.

Account Suspension & Closure

Under the following circumstances, 399bad may temporarily suspend or permanently close an account without prior notice:

• Violation of any clause of these terms and conditions.
• Providing false or misleading information.
• Engaging in fraudulent or suspicious activity.
• Operating multiple accounts.
• Evidence of bonus abuse found.
• The user requests account closure themselves.

Account Closure Process

To voluntarily close your account, contact the support team via live chat or email. Any valid balance must be withdrawn before the account is closed.

Privacy & Data Protection

399bad gives the highest priority to protecting the personal information of platform users. Our platform uses SSL encryption technology to keep all data secure.

• Personal information provided at the time of registration is used solely for the purpose of delivering services.
• Personal information is not disclosed to third parties, except where required by legal obligations.
• User data may be used to improve services, but without revealing identity.
• For a detailed description of our privacy practices, please visit the Privacy Policy page.

Responsible Gambling

399bad takes responsible gambling very seriously. We believe that gambling should be played for entertainment purposes only.

Key Principles

• Never bet with money you cannot afford to lose.
• Do not treat gambling as a source of income.
• Take regular breaks and set time limits.
• Avoid gambling during personal, family or professional difficulties.

Self-Help Tools

Users can take the following measures to help manage their playing habits:

• Setting deposit limits (daily, weekly, monthly).
• Temporary or permanent Self-Exclusion.
• Account break for a specified period.

To access these measures, contact us via our 24/7 live chat or visit our Responsible Gaming page.

Limitation of Liability

399bad will not be liable in the following cases:

• Losses caused by internet disconnection or technical faults.
• Losses caused by the user's own negligence or mistakes.
• Losses caused by the actions of third parties.
• Service disruptions due to unforeseen circumstances (Force Majeure) such as natural disasters, government directives, etc.
• Data loss due to hacking or cyberattacks (although we always maintain the highest security standards).

Under no circumstances will 399bad's total liability exceed the amount of the user's account balance.

Changes to Terms

399bad reserves the right to change, amend or update these rules and terms and conditions at any time.

• Users will be notified of significant changes via email or through the platform.
• Continued use of the platform after changes will be considered acceptance of the new terms and conditions.
• In the event of disagreement with the revised terms and conditions, the option to close the account will be provided.
• The date of the latest update will be displayed at the top of this page.

Contact

If you have any questions or concerns about these rules and terms and conditions, please contact us:

• Live Chat: 24/7 direct support available in Bengali.
• Email: [email protected]

Our support team is at your service 24 hours a day, 7 days a week. We are ready to answer any of your questions promptly.